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  3. Gradpreneur Readiness Pathway
  4. Customer Service & Customer Retention
  5. Summary

Customer Service & Customer Retention

  • Course creator: Keteng Lenko

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    • Courses

      • Gradpreneur Readiness Pathway

        • Creating a business plan and product relevance

        • Registering your business (CIPC, VAT, Tax etc)

        • Setting up company structures (Record Keeping, Pol...

        • Understanding B-BBBEE and Scorecards

        • Regulatory Laws Governaning Business (POPIA , BCEA...

        • Customer Service & Customer Retention

        • Supplier and Contract Management

        • Managing Sales, Pitching for business and Digital ...

        • Human Capital Management (Labour Relations and BCEA)

        • Business Finance and Accounting Management

        • Scaling and Expanding for Growth

      • Onboarding Phase - Introduction to the programme

      • Personal Development Pathway

      • Workplace Readiness Pathway

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